Privacy Policy

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Effective Date: 08/20/2024

1. Introduction

At First Coast Evaluation Center, we are committed to protecting the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage in our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide them through forms or communication on our website.
• Health Information: As a part of our services, we may collect health-related information that is protected under the Health Insurance Portability and Accountability Act (HIPAA). This information is used strictly for providing our services.
• Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and other similar data.

3. How We Use Your Information

• Providing Services: We use the information we collect to deliver our psychological services, including conducting assessments, communicating with clients, and providing follow-up care.
• Improving Our Services: We may use information to analyze website usage, improve our services, and enhance the client experience.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

4. How We Protect Your Information

We take the security of your personal and health information seriously. We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure. All sensitive information, including health records, is stored securely in compliance with HIPAA regulations.

5. Sharing Your Information

• With Your Consent: We may share your information with third parties if you have provided explicit consent.
• For Legal Reasons: We may disclose your information if required by law, court order, or governmental regulation, or if such disclosure is necessary to protect the rights, property, or safety of our clients or others.
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing services, but only to the extent necessary to perform their functions.

6. Your Rights

• Access: You have the right to request access to the personal and health information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal or contractual obligations.
• Opt-Out: You can opt out of receiving communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Children’s Privacy

Our services are intended for use by parents and guardians of children and young adults. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have inadvertently received information from a child under 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

First Coast Evaluation Center

3101 Sawgrass Village Circle

Ponte Vedra Beach, FL 32082

Phone: 904.889.0089

Email: admin@firstcoastec.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.